Selection process WordPress agencies: here's what to look for

Photo Written by Sanne Jorna

For institutions and large companies, WordPress has become a logical choice. This CMS makes it easy, as a team, to keep the site up to date. WordPress sites also score well in search engines. In addition, all kinds of extensions and links are possible. 

We wrote before about the expectations you should have from a new WordPress site. With the blog post you're reading now, we want to help you choose the right WordPress agency. By paying attention to the following six points, you will build a solid foundation for online success.

The WordPress agency has been around for a long time

The Internet in constantly changing. This presents opportunities for new WordPress agencies, but rather trust an agency that has been around for a while. Because the longer such an agency exists, the more changes and techniques the professionals have experienced. Thanks to their creativity and adaptability they still exist. This also increases the chance that they will still be there in, say, two years from now when you need support for that new WordPress site. 

The communication is smooth

Online success requires teamwork. The lubricant of good collaboration is communication. Transparency and directness help you stay to the point and not waste each other's time. The speed of communication is critical.

Therefore, a WordPress agency that takes many days to respond to your initial rapprochement is a bad omen. On the other hand, an agency that responds the same day, even if only to schedule a phone appointment, comes across as much more serious.

The agency listens to your ideas

So you're going to choose an experienced WordPress agency. But watch out that that experience doesn't get in the way of a listening ear. Because all too many agencies think they have all the wisdom. And that while you know your organization much better. You know what your needs are, know the market trends and have developed an intuition for what works and what doesn't. 

The ideal WordPress agency listens to your ideas and puts ideas on the table themselves. Together you come up with a strategy and a matching design. And when things are uncertain, the agency will test to see if an assumption is correct. 

The web designers are sometimes quite stubborn

So listening is important, but you don't want a yes-man who just likes everything. That doesn't show passion. No, a good WordPress agency has come this far by reading a lot, taking courses, doing plenty of programming, designing, testing and tweaking. A successful website is the result of a powerful collaboration, in which both parties 

The WordPress agency is easily accessible

Admittedly, not every organization has the luxury of a top-notch WordPress agency in the region (unless you're near Tilburg ). But in these challenging times, remote collaboration shouldn't be a problem. A Skype call or Google Meet conversation can answer most questions, without the need to get in the car or take public transportation.

Either way, in a long-term collaboration, it is nice to see each other face-to-face a few times. It then helps if the agency and your organization are within a short travel distance of each other. Also when it comes to any travel expenses such an agency may charge.

Customers sing the praises

Customer reviews can tell you a lot about the way such an agency works. The more reviews you find, the more reliable they will be. Read through them at your leisure to find out what aspects of the way they work have impressed clients. Praising reviews is a good sign, but you can always ask the WordPress agency to speak to one or more of their clients themselves.

Sanne Jorna Content marketer
Website speed testing
How long does it take for SEO to work?