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For more than 40 years, Teleperformance, the global leader in customer experience management, has connected customers with the world’s most successful companies. Teleperformance’s services combine human contact and advanced technology to deliver exceptional customer experiences.
Because Teleperformance has about 150 to 200 job openings to fill each week, it is important to attract many visitors to the website. So Teleperformance’s recruitment platform needed to be highly findable organically in order to attract enough candidates.
The more applications that come in through the website, the less Teleperformance has to use external factors to recruit. The new website was to become an essential part of recruitment through lead generation. The company’s identity had to be clearly felt on the website. By putting Teleperformance on the online map in the best possible way, they attract the right candidates and retain employees longer.
There is a link between WordPress and Recruitee in the new website. This immediately made it easier for all recruiters to handle the hundreds of candidates per day. There was daily interaction with many of Teleperformance’s partners to make the transition to the new website and HR system as smooth as possible.
All of Teleperformance’s qualities come into their own in the new site. For example, the job site is now divided into different positions and clients, based on the search query. Creating structure was necessary because Teleperformance offers a very diverse set of jobs, for a very broad target audience. All content was also reviewed and rewritten.
Not only internally are employees pleased with the results and ease of use, the numbers don’t lie either. Three months after going live, we compared data with the same period the year before. See for yourself on the right!